So I have been asked to critically evaluate an email from my inbox today and I have chosen to look at an email I got from Asos.
I often end up
opening all the emails I get from Asos, both due to my affinity with the brand
and the fact that the subject lines are intriguing, often showing savings or
time exclusive offers.
Below is a screenshot of the email shown when opened.
As you can see the
subject line shows a 30% off deal as an incentive to open, however the subject
line is in no way personalised, as a matter of fact, there is no
personalisation in the entire email (other than sending make the male version).
It could be beneficial for Asos to consider adding some form of personalisation
to their emails in order to achieve a more personal feel with their customer
base, which is believed to increase brand loyalty among consumers.
I also found it
strange that this 30% deal is not available above the fold of the email, which
is odd when compared to the emails that I would normally receive such as the
example below, where the subject line directly reflects the main deal in the
email itself.
Other than this flaw
the email is both relevant and laid out effectively. It highlight consumer
behaviour for the time of year, showcasing Christmas gift ideas and winter
clothing and is attractive with a simple layout.
Liked
areas of the
email are clearly defined by placing them inside boxes and using clear
CTA's which are underlined to refelct hyperlinked text. these link
through to relevant pages that accurately reflect
both the look and content of the email, sharing similar page layouts,
product types and headers.
The images are a little too small but otherwise a great post!
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